BOC Group is providing its products ADONIS NP and ADOIT in its online offering. In addition BOC Group is also offering the operation of its products as pure operating services as well as some trainings and seminars via the web (webinars).
Of course you can! BOC Group offers its products for test as Software-as-a-Service (SaaS). To take a first look at the software and have a 10-minute try-out, BOC Group provides the "1-Click Try-Out" (to "SEE IT"). To further explore the product or the Cloud Service itself, users can register for a "30-Day Free Trial" (to "TEST IT"). After the 30-day period the account can easily be transferred to a professional edition of ADONIS NP (to "USE IT"). The "30-Day Free Trial" ends with no action required on your end.
ADONIS NP is being offered in two editions: the ADONIS NP Starter Edition, for all who want to kick-start their process initiative right away. And the ADONIS NP Enterprise Edition, for all who require customization and integration options to satisfy their requirements. For a detailed description of all differences between the two editions please refer to the full feature comparison.
The "30-Day Free Trial" (to "TEST IT") is a full ADONIS NP Starter Edition, allowing the user to experience all features contained in that edition within a 30-day period.
ADONIS NP Starter Edition comes with two different types of licences: Designers, being modellers that are able to create process flowcharts and other models in the "Design & Document" scenario and Readers, consuming the information provided in the BPM repository allowing them to be up-to-date on process information in the "Read & Explore" scenario.
With "We host" (SaaS), BOC Group is offering its products as Sofware-as-a-Service. That means, that clients can enjoy the BPM suite ADONIS NP or the EA suite ADOIT without installing it on their own servers. BOC Group uses the necessary Infrastructure-as-a-Service (IaaS) from the cloud service provider CloudSigma (www.cloudsigma.com). Cloud Services clients will work within their private and secure repositories using their individual and exclusive access rights.
With "You host" (on-premise), BOC Group retains the possibility for all clients to install the products of the BOC Management Office on their own servers.
BOC Group allows all clients of the ADONIS NP Enterprise Edition to move from one operating scenario to the other.
Simply get in touch with us at support(at)boc-cloud.com to discuss the required steps with one of our experts.
Your subscription starts at the day of your ordering and lasts for exactly one month (that is: until one day before the same day of the next month, e.g. 15 July to 14 August, 15 August to 14 September). Your subscription will renew automatically for another month if not cancelled on time. In order to cancel your subscription by the end of the current subscription period, cancellation has to be issued one (1) week before the end of the current period.
In general, the subscription can be cancelled at any time. In order to cancel your subscription by the end of the current subscription period, cancellation has to be issued one (1) week before the end of the current period. E.g. subscription period ranging from 15 July to 14 August requires a cancellation on 7 August the latest in order to be effective at the end of the current subscription period. Cancellation has to be provided to BOC Group in writing.
When subscribing to services online, BOC Group is offering payment via credit card. ADONIS NP Starter Editions is preconfigured and can be paid exclusively via credit card. If you wish to have custom configurations or if you would like to use another method of payment, you may request an offer for ADONIS NP Enterprise Edition. Payments for Cloud Services are typically due monthly and are being collected in advance. All such payments will be accompanied by a monthly electronic invoice. For sending electronic invoices and processing payment via credit card BOC Group is relying on third party services.
In case credit card payment fails for any reason, BOC Group will inform the client in due time by sending one payment reminder email including further instructions, before temporarily deactivating the account. After resolving the payment disruption the subscription will be reactivated and the normal periodicity will be resumed.
BOC Group is offering the payment in the following currencies: EUR, CHF, PLN, USD.
When executing the payment the given amount will most likely be transferred to any currency your credit card is authorized for. Please be aware that costs for currency exchange and any charges imposed by your bank institute will be added to your credit card statement.
For professional usage of ADONIS NP BOC Group provides the ADONIS NP Starter Edition for USD 99.– per month.
No, there are no additional costs for starting the monthly subscription and there is no catch to it either. All you pay is the monthly subscription fee for the packages you selected for your ADONIS NP Starter Edition. VAT and possible currency exchange or bank charges may occur depending on your country of origin and bank account.
So, depending on your credit card's currency the monthly amount being drawn from your credit card might vary slightly depending on the exchange rate to the chosen currency and your bank institute's charges.
To keep your data safe is our utmost concern. Therefore, BOC Group has partnered with industry specialists to operate the infrastructure services and to keep your data safe and secure. Our partners' ISO 27000-certified data centre in Switzerland and the backup location in Germany assure that – when relying on our Cloud Services – all your data is being stored in Europe, where most stringent data security regulations apply.
You keep control of your data – under all circumstances. After cancellation of your account with BOC Group, we are providing your data to you in two openly accessible formats, upon request. Either as an XML file containing all your repository data in an exchangable data format or as a ready-to-use HTML package. BOC Group is storing your "30-Day Free Trial" data for 30 days after you finished your testing period, so you can easily reactivate your trial account as a professional Cloud Service. Our professional edition clients' BPM data is being stored for an additional six months for reactivation or issuance.
Your data is in good hands. BOC Group has daily and weekly data backups in place. These backups are stored in our fallback data centre in Germany (Recovery point objective: 1 day). We keep all backups for 14 days (retention period).
To be able to deliver our products in an online payment scenario, BOC Group is using subscription and payment services with the help of our reliable partners. Your subscription data and your payment information are being passed to and are computed by our partners, who are using your data exclusively for the intended purpose (billing and payment). BOC Group is relying on FastBill for subscription management and on stripe for payment processing via credit card. We have selected our partners with the greatest diligence in order to make sure you as our clients receive only the best of service. We do not share any other of your data - we are strongly focusing on keeping all your data confident and to whom it only belongs - to you.
BOC Group offers the right level of support for every customer's needs. With BOC Cloud Services you will always be using the latest version of ADONIS without having to worry about migration or rollout. In addition our customer care centre is available to you for service requests or technical questions.
For our ADONIS NP Enterprise customers we offer additional support packages with phone support and scalable configuration and consultancy quotas.
BOC Group offers hotline support to all customers of BOC Cloud Services as well as to those currently evaluating the 30-Day Free Trial. Simply send a message to support(at)boc-cloud.com. In addition, all ADONIS NP Enterprise customers are provided with a phone number for personal support and a dedicated account manager. For details on the support hours please refer to the Terms & Conditions for Cloud Services.
If you are still evaluating whether or not to use BOC Cloud Services, simply ask one of our experts to give you a live online demonstration and to answer your most urging questions in person.
Yes, your models from the ADONIS:Community Edition can be imported to the professional editions of ADONIS NP. Please contact our support team for more information at support(at)boc-cloud.com.
To retrieve your password, please send an email to our support team at support(at)boc-cloud.com. They will provide you with new access information.
Yes. In the 1-Click Try-Out and 30-Day Free Trial editions, you will find a "Getting started" section including typical use cases and examples. In addition, you will find various sample models and predefined analysis views to get started easily with ADONIS NP. In the 30-Day Free Trial and Commercial Online Offerings you will also find a user manual in PDF format.
Yes, BOC Group is offering free online web trainings and informational webinars on how to use ADONIS NP. The dates for the next upcoming events can be found in the Knowledge Centre in ADONIS NP, in the info stream on the start page of the product or on the BOC Group Website. For on-site or custom web trainings please get in touch with support(at)boc-cloud.com.
To run ADONIS NP online (1-Click Try-Out, 30-Day Free Trial or professional editions of ADONIS NP) you only need a web browser which supports HTML5 and internet access. The following web browsers are supported:
• Internet Explorer version 10 or higher (11 or higher recommended).
• Mozilla Firefox version 6 or higher.
• Google Chrome version 28 or higher.
• Mac and Safari on the iPad (iOS 8 or higher).