Starting with the complex process landscape of an organisation is facilitated through a structured overview in form of a process map. Beyond its navigation functionality, it serves as a strategic tool for determining interrelations of processes and responsibilities, development of sourcing strategies and as a central communication tool for process-based organisation.

We assist you with our experience and our methodology to structure and create the process landscape.

With the help of a process assessment it is possible to determine the level of maturity of your business processes and identify weak points in a short time. A systematic analysis detects further weaknesses and optimisation potential. The joint development of an initiative catalogue is the starting point for a targeted improvement of the business processes.

Determine together with us the current maturity level of your business processes. We would like to assist you in overcoming weaknesses and in the further identification of optimisation potential.

A sustainable implementation of process management in the organisation requires a precise and consistent definition of roles and responsibilities.

Out of existing reference catalogues we generate together with you appropriate roles and tasks for process management. Furthermore, we support you in the communication of critical success factors and persuasion in the course of the implementation of those organisational aspects.

Activity-based costing (ABC) supplies numbers for internal and external price models for your products and services and decision support for make-or-buy decisions.

The process cost analysis ensures considering the entire process of the product or service generation for your assessment. Focusing on the value-adding process, you are provided with a transparent view on the origin of costs, allowing for a clear allocation of the different cost types. Together with you we define a system for managing these challenges of activity-based costing. As a result, you obtain all the necessary figures for a price calculation of your products and services or for internal cost allocation, as well as decision support for make-or-buy decisions.

Critical success factors of your organisation are the effective and efficient provision as well as the right use of human resources. This applies especially to your core processes and to those processes with high volume and/or recurring activities (as for example in cases of application processing or claims processing etc.).

Together with you we develop and establish a solid basis for the planning of your current and future human resource demand depending on quantity, process distribution and processing time.